Reviews from our customers

Average

4.6

Stars

Based on 5 reviews

With the following distribution

5 Stars -

(4)

Reviews

4 Stars -

(0)

Reviews

3 Stars -

(1)

Reviews

2 Stars -

(0)

Reviews

1 Star -

(0)

Reviews

  • 5 Stars

    Great sofa!

    Verified Customer | Reviewed by Jason L. - September 23, 2021

    The Salema has met our high expectations. High quality leather and finishing. It’s style is clean and contemporary, yet it feels comfy and relaxed. EQ3 delivery partner did an awesome job. The timing, setup and removal of packaging were flawless. Biggest beef with the whole process was the manufacturing time. 4+ months to get a sofa was just disappointing and makes it so we will hesitate to order regularly.


  • 5 Stars

    No disappointments. Delivery occurred well

    Verified Customer | Reviewed by Alicia P. - April 29, 2021

    No disappointments. Delivery occurred well before the end of the time range given, super comfy, easy to attach the feet.


  • 5 Stars

    A great experience

    Verified Customer | Reviewed by Tammy R. - April 01, 2021

    I am very pleased with EQ3's service, and quality. I love my sofa, it's exactly as I expected it, the people who delivered it even brought it into my livingroom for me, and wore masks the whole time. The sofa was very well packed, and there was no damage during shipping which I was worried about. It's beautiful. Also, a lady from EQ3 called me before the delivery to confirm details about it. It was also done two weeks before I thought it would be. Which was really nice considering it takes so long for a custom sofa. I would 100% buy this again.


  • 5 Stars

    Very happy!

    Verified Customer | Reviewed by Christopher W. - February 01, 2021

    Excellent quality and delivered ahead of schedule.


  • 3 Stars

    A beautiful let down

    Verified Customer | Reviewed by J-L B. - January 24, 2021

    From ordering to delivery the turn around was quicker than the 10-14 week estimate so pleased about that. Couch wouldn’t fit in my elevator and the guys refused to take it up the stairwell. Wasted 25mins trying to bargain with them and had two kind neighbours get it up the stairs to my apartment in ten minutes. Overall it’s a beautiful piece but I’m really unhappy that the holes for the couch legs aren’t in alignment with the metal leg plates. So basically only one of three bolts per couch leg is holding the couch upright and eight new holes will have to be drilled into the frame for the remaining screws. It’s comfortable and looks great but the carelessness regarding the couch legs is a big let down.