Reviews from our customers

Average

3.0

Stars

Based on 1 reviews

With the following distribution

5 Stars -

(0)

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4 Stars -

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3 Stars -

(1)

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2 Stars -

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1 Star -

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Reviews

  • 3 Stars

    Cheap plastic feet pads missing and broken on delivery

    Verified Customer | Reviewed by Cynthia M. - August 02, 2021

    I ordered 2 Suite Chairs and one arrived with a broken foot pad while the other was missing one foot pad entirely. These foot pads are made of cheap plastic and didn’t survive delivery well. Customer Service sent me extra feet pads to replace the missing and broken ones. the feet pads slipped on easily enough but it was a two person effort using heavy pliers to get the broken one off so that I could put the new one on. I’m not impressed that I received 2 chairs (with defects as well as a wobbly side table) that I had to fix myself. I like the look EQ3 furniture but will now think twice about ordering from their online store again.