Learn about our warranties

Learn more about the coverage on your EQ3 furniture:

• Casegood Warranty Information
• Upholstery Warranty Information
• Sleep Warranty Information

A couple of important notes about our warranty coverage:

• Floor models and clearance merchandise are not eligible for warranty coverage.
• Warranty coverage applies only to the original purchaser.

What does the 25-year warranty cover?

The 25-year warranty applies to the frame and spring construction on our custom upholstery pieces.

What does the Fabric Warranty cover?

Fabric is protected under our Fabric Warranty for one year from the delivery date, covering manufacturing defects.

What does the Leather Warranty cover?

Leather is protected under our Leather Warranty for five years from the delivery date, covering manufacturing defects.

What should I do if my product is defective?

Please reach out to our Customer Care team, and a representative will be happy to help with any product concerns.