Reviews from our customers

Average

3.8

Stars

Based on 4 reviews

With the following distribution

5 Stars -

(1)

Reviews

4 Stars -

(1)

Reviews

3 Stars -

(2)

Reviews

2 Stars -

(0)

Reviews

1 Star -

(0)

Reviews

  • 5 Stars

    Practical and good looking bed

    Verified Customer | Reviewed by Olivier R. - May 18, 2022

    Practical and good looking bed

  • 4 Stars

    Phenomenal bed but mediocre instruction manual

    Verified Customer | Reviewed by Margot M. - January 27, 2022

    Like the title states, the bed is great. I definitely purchased a quality bed frame, but it was so difficult to put the it together. The intrusction manual was not descriptive enough, I hope that EQ3 can change that in the future. I also advise to build this bed with another person. The material is too heavy to be handled alone. The delivery went well. I was contacted to set up a delivery date. Although, this got mixed up (on their end) they were quick to resolve it and it came on the agreed date. If you're debating, don't and pull the trigger on this! It is so worth it. :)

  • 3 Stars

    Beautiful bed, disappointing shipping experience

    Verified Customer | Reviewed by Michael T. - April 27, 2021

    I think the bed is very beautiful. The fabric is a good quality, and the design completely meets my expectations. When I paid $299 for white glove delivery, my assumption was that the bed would be assembled and packaging removed, but actually this is not part of EQ3's $299 delivery fee. The $299 just includes threshold delivery (ie dropping the boxes themselves in the entryway of your house). The website is clearer about that now than when I made the purchase in February; nonetheless I found that extremely disappointing considering how heavy and cumbersome this piece of furniture is. Moreover, to say the instructions that were included with the bed were over simplified is an understatement. Many steps are missing. I am pretty handy and I've been able to figure it out for the most part, but someone who is not very intuitive with furniture assembly would likely have a terrible time unless they improve the instructions with words and not just close-up illustrations that make it difficult to know which part of the bed the picture is referencing.

  • 3 Stars

    Heavy though lovely

    Verified Customer | Reviewed by Crystal G. - October 01, 2020

    It was very difficult to construct. It took a very low time. Its a beautiful piece. Though from someone who moves often, i will have issue of dissembling and moving it’s really heavy and having to assemble again. I thought it would probably come in two pieces & Just combine together with the headboard. It’s lovely though. Great quality.