Reviews from our customers

Average

2.7

Stars

Based on 3 reviews

With the following distribution

5 Stars -

(0)

Reviews

4 Stars -

(0)

Reviews

3 Stars -

(2)

Reviews

2 Stars -

(1)

Reviews

1 Star -

(0)

Reviews

  • 3 Stars

    Good but not great

    Verified Customer | Reviewed by Sue B. - August 23, 2021

    This rug is the perfect size and coloration for our space. However, it feels very rough under foot and we have a premium underpad. Its very thick, but should also be stated that it has a very rough feel.


  • 3 Stars

    Won't Lie Flat

    Verified Customer | Reviewed by Kelsey A. - August 01, 2021

    We bought this rug in the 9' by 12' size for our living room. The black and cream colour and pattern of the rug look great in person. The knit is not as chunky as it looks in the photo (the texture is more flat and hard), but we knew this since we had seen the rug hanging in the store. What we did not anticipate is that the rug does not lie flat like the other similar EQ3 rugs, and once we placed our furniture on the rug this becomes very obvious. The rug we received also had a large lumpy crease from being folded in half in the delivery process. While this rug might work in a smaller size or more casual setting, it didn't give us the polished look we wanted and we returned the rug. On top of that, the moist, mildewy smell of the rug was almost unbearable. Presumably this would fade eventually, but it was a relief when we finally got the rug out of our house!


  • 2 Stars

    When took our area rug

    Verified Customer | Reviewed by Adrienne M. - January 22, 2022

    When took our area rug out of the packaging and unrolled it, there were four good size spots that were "blotchy". It appears as though it is glue or some sort of paste that is in between the threading of the fibers. This is not a "perfectly imperfect" type of thing. It is very obvious. They cannot be hidden. We would like a replacement please.