Shipping/delivery

Courier

In-stock EQ3 accessories and small furniture items (nightstands, end tables, etc.) will be delivered in 5-10 business days, using FedEx Ground®. Please note that FedEx delivers Monday to Friday during regular business hours (usually between 9AM-5PM local time).

Freight

All in-stock large furniture items (dressers, upholstery, etc.) will be delivered by freight using EQ3's logistical partner. Delivery timelines will vary depending on your location, however, please allow a minimum 2-4 weeks for in-stock large furniture items delivery and a minimum of 4-10 weeks for EQ3 custom upholstery delivery.

Please note that custom upholstery and special orders cannot be amended, refunded or cancelled, as they are made-to-order for you

Orders with small furniture items and large furniture items will be combined into one shipment and may take longer to deliver. Please allow a minimum delivery time of 2 – 4 weeks for in-stock items, and a minimum of 4 – 10 weeks for EQ3 custom upholstery items. However, if you would like to have the in-stock small furniture or accessory items shipped earlier, please fill out our contact form to request a quote.

Our delivery partner will contact you directly to schedule a time to deliver your order.