One (1) year warranty against material and workmanship's defects.
With new wool rugs, shedding is common and will diminish over time. Vacuum rug regularly to prevent dust and crumbs from settling into the fibers. Using the beater bar when vacuuming your rug may cause damage. Turn off the beater bar and choose the "bare floor" setting on your vacuum. Please avoid vacuuming any fringes. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, to remove them, clip them with scissors. To ensure even wear, occasionally rotate rug. Remove spills immediately, blot with clean sponge or cloth to absorb the spill. For hard-to-remove, set-in stains, professional rug cleaning is recommended. A rug pad is recommended.
In-stock EQ3 accessories and small furniture items (nightstands, end tables, etc.) will be delivered in 5-10 business days, using FedEx Ground®. Please note that FedEx delivers Monday to Friday during regular business hours (usually between 9AM-5PM local time). View complete EQ3 Shipping & Delivery and EQ3 Return & Exchanges.