Privacy Policy
| EQ3™ understands the importance of protecting your personal information and has created a Privacy Policy to outline its practices concerning the collection, use, retention and disclosure of personal information of its customers, as well as its franchisees, prospective franchisees, employees, distributors and suppliers. | |
| As an EQ3 customer, the security of your personal information is very important to EQ3. EQ3 values your trust and will work to protect the security and privacy of any personal information you provide. The questions and answers that follow outline the key points of the EQ3 Privacy Policy. |
- What is personal information?
- Do I have to give EQ3 my personal information?
- What about my consent?
- Does EQ3 share a customer's personal information with other companies?
- Personal Information Relating to Prospective Franchisees
- May I review the personal information EQ3 has about me?
- Can I update the personal information EQ3 has about me?
- How does EQ3 safeguard my personal information?
- How long does EQ3 keep my personal information?
- Will the EQ3 Privacy Policy change?
- What happens in the event of insolvency or sale of the company?
- What about links to third party websites?
- Does EQ3 collect personal information from children?
- When else might EQ3 disclose my personal information?
- How do I accept this privacy policy?
- Where can I get more information about the EQ3 Privacy Policy?
- What is personal information?
- Do I have to give EQ3 my personal information?
- What about my consent?
- Does EQ3 share a customer's personal information with other companies?
- Personal Information Relating to Prospective Franchisees
- May I review the personal information EQ3 has about me?
- Can I update the personal information EQ3 has about me?
- How does EQ3 safeguard my personal information?
- How long does EQ3 keep my personal information?
- Will the EQ3 Privacy Policy change?
- What happens in the event of insolvency or sale of the company?
- What about links to third party websites?
- Does EQ3 collect personal information from children?
- When else might EQ3 disclose my personal information?
- How do I accept this privacy policy?
- Where can I get more information about the EQ3 Privacy Policy?
Personal information is any information about an identifiable individual. This includes information such as a person's name, address, home phone number and email address.
Non-personal information does not identify you as an individual. For example, EQ3 may ask you for your postal code to assist in planning what areas to distribute a sales flyer. EQ3 also collects certain non-personal information from EQ3 website users such as the Internet Protocol (IP) address of your computer and your Internet Service Provider, the date and time you visited the website, and the website pages you read and any content you downloaded from the website. This non-personal information is used for website and system administrators to improve the website.
No, the choice to provide personal information is yours. However, for EQ3 to provide its products and services to you, there are certain purposes for which your personal information is required. This includes primary operational and/or administrative purposes, such as processing payment information, initiating product warranties, delivering your purchase to your home, and other operational purposes that are essential for EQ3 to provide products and/or services you request from EQ3.
Your personal information will also be used from time to time for secondary marketing purposes, such as providing updates on EQ3 products, sales, exclusive offers and special events, and asking for your feedback through surveys and questionnaires. Whether you want to share your personal information with EQ3 for these secondary purposes is entirely your choice. If, at any time, you do not want your personal information used for these secondary purposes, please contact the EQ3 Privacy Officer.
Consent is your voluntary agreement with the way in which EQ3 collects, uses and discloses your personal information. Consent can be either implied or expressed.
Implied consent is inferred from an individual's action or inaction. For example your consent is implied if EQ3 asks you to provide personal information for a stated purpose, such as those primary purposes mentioned above.
Expressed consent is unequivocal, given orally, electronically or in writing by the individual, and requires no inference on the part of EQ3. For example your consent is expressed when you choose to "opt out" of having your information used for promotional purposes.
No, EQ3 does not share and/or sell your personal information with 3rd party companies. As the sole exception, EQ3 will share customers’ information with their partners only if the customer has purchased additional warranty (Magi Seal) and/or have requested home delivery. EQ3 will only share the information that will be required to provide the service requested by the customer.
If you have any questions or concerns regarding any of the above mentioned procedures, please contact the EQ3 Privacy Officer
Personal information, gathered from interested parties in the EQ3 Franchise potential who provide information through the application process, will only be shared as expressly identified in disclaimer of application for the purpose of verifying applicant.s qualifications.
Yes. Subject to certain exceptions prescribed by law and provided we can authenticate your identity, you can review the personal information EQ3 has about you by sending a written request to the EQ3 Privacy Officer. The Privacy Officer will respond to your request within 30 days from the date your request is received.
Yes. You can update the personal information EQ3 has about you by sending a written request to the EQ3 Privacy Officer. The Privacy Officer will respond to your request within 30 days from the date your request is received.
EQ3 takes all reasonable steps to protect personal information against loss or theft, as well as against unauthorized access, disclosure, copying, use or modification. All personal information provided to EQ3 in written form is secured in locked facilities with access limited to those employees who require it to complete their duties. Electronically stored personal information is protected by appropriate firewalls and encryption technology.
Personal information about a customer that is no longer required by EQ3 to fulfill the purposes for which it was collected, when no longer required it is shredded and disposed of in a manner that safeguards its confidentiality.
The policy may change over time to accommodate changes in service, technology or legal requirements. EQ3 will add, change, or remove portions of this policy when appropriate. If there are changes or additions to this Privacy Policy, EQ3 will post those changes here or in other formats EQ3 deems acceptable, so that you will always know what information EQ3 collects online or offline, how it is used and what options you have. If EQ3 changes these information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, EQ3 will give you the opportunity to opt-out of having your information used or shared in that new manner.
In the unlikely event that EQ3 becomes insolvent and seeks protection under applicable bankruptcy laws, EQ3 may share your personal and non-personal information with a third party that purchases the URL "www.EQ3.com" or assets of EQ3 relating to the website, and that intends to continue to run or operate the website subject to this privacy policy, as it may be amended from time to time.
This privacy statement applies solely to personal information collected by the EQ3.com website. The EQ3.com website may contain links to other websites. EQ3 is not responsible for the privacy practices or the content of such websites. EQ3 encourages everyone, when they leave our website, to read the privacy statements of each and every website that collects personal information.
EQ3 does not intend and does not wish to collect any information from, or about, any person who is under the age of 13 years. The EQ3.com website is not intended for use by children. If you are under 13, you should not provide any information to EQ3 in any manner including through the use of this website.
In addition to the circumstances described above, EQ3 may disclose your personal information if: (i) required to do so by law, court order or subpoena, or as requested by other government, law enforcement or investigative authority, (ii) in the good faith belief of EQ3 that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of EQ3, (iii) EQ3 has reason to believe that disclosing the personal information is necessary to identify, contact or bring legal action against someone who may be causing interference with the rights or properties of EQ3, or has breached an agreement with EQ3, or (iv) anyone else could be harmed by such activities or interference.
By using the EQ3.com website and its services, you signify your acceptance of this Privacy Policy. If you do not agree or are not comfortable with any policy described in this Privacy Policy, you should immediately discontinue use of the EQ3.com website. EQ3 reserves the right to modify this Privacy Policy at any time. Your continued use of any portion of the EQ3.com website following notification or posting of such changes will constitute your acceptance of these changes.
Please direct your questions to:
EQ3 International Ltd.
Attn: Privacy Officer
70 Lexington Park
Winnipeg, Manitoba R2G 4H2 Canada
Email: privacyofficer@eq3.com
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